Director, HR & Employee/Labor Relations (Job #2014)

National Endowment for Democracy (NED)

Washington, D.C.


The National Endowment for Democracy (NED), a federally funded, private, nonprofit grantmaking organization that works to support freedom around the world, seeks an experienced Employee/Labor Relations professional to be responsible for complex managerial and analytical work that impacts the strategy and direction of the organization and our employee/labor relations function.  The position is based in Washington, D.C.


Position Summary:

The Director, HR & Employee/Labor Relations exercises independent judgment in providing advice to all NED departments, especially regarding collective bargaining agreement activities; provides employee/labor relations training and mentoring of supervisors and managers; participates in complex contract negotiations, contract administration, and informal and formal grievance proceedings; conducts workplace investigations; and performs other employee/labor relations duties as assigned.  This position will play a key role in risk mitigation and will partner closely with the management team to develop comprehensive, proactive plans and strategies to ensure a positive employee-employer experience.  This is a newly-created position.




  • Provides advice and consultation to managers, supervisors, and employees in the interpretation of human resources policies, procedures, and contracts relating to the collective bargaining agreement and how to support and manage employees in a union environment.
  • Acts as the representative with the newly-constituted union to confer processes, grievances, disciplinary actions, and other employee and labor relations activities.
  • Participates in collective bargaining negotiations.
  • Responsible for analyzing and costing out bargaining proposals and counter-proposals.
  • Provides advice and consultation to managers and supervisors on issues of employee performance, conduct, and all aspects of performance management, notices of discipline and grievance processes.
  • Conducts and coordinates internal factual investigations regarding workplace issues and produces investigative reports.
  • Conducts investigations related to but not limited, to, complaints of harassment or discrimination, workplace violence, conflict of interests, employee misconduct, and employee performance issues.
  • Serves as the designated EEO Manager, in evaluating complaints of discrimination, policies, and identifying areas needing improvement.
  • Develops, assists, and manages training programs aimed at preventing harassment and discrimination and manages the complaint resolution process.
  • Develops, assists, and implements training programs for managers and supervisors on all aspects of employee and labor relations, in coordination with outside counsel.
  • Evaluates and makes recommendations regarding the implementation of procedural, administrative, and/or operational changes.
  • Assists Legal Counsel in preparing for and representing parties in legal/administrative actions as required.
  • Assists with other job related administrative duties and special projects, as assigned,



  • Knowledge/Experience:
    • Bachelor's Degree in human resources, business, or related discipline;
    • 11+ years of relevant career experience, with ≥ 4 years of progressively responsible human resources managerial experience in a high volume environment;
    • 3+ years of Labor Relations Experience with unionized workforce including collective bargaining and processing grievances, disciplinary principles, practices, and procedures is required.
    • SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
    • Experience with HR tools and business systems such as ADP, Payflex, Halogen Performance Management System, SharePoint, or Serenic highly desirable.
    • Outstanding computer skills, research, and reporting methods, techniques, and procedures, high level of proficiency in Word, Excel, and PowerPoint.
    • Must be knowledgeable with District of Columbia and federal employment laws to include ERISA, NLRA, FMLA, FLSA, EEO, etc.


  • Other Qualifications:
    • Ability to conduct investigative interviews.
    • Ability to maintain a positive attitude with strong interpersonal skills in order to establish and maintain effective work relationships.
    • Ability to productively address conflict in union negotiations and employee relations matters.
    • Ability to exhibit a high level of confidentiality within and outside the NED regarding all data and information obtained through the course of daily work.
    • Ability to display good judgment; successfully sort multiple priorities; maintain a sense of perspective and humor while working under pressure.
    • Authorized to work in the United States.


  • Competencies:
    • Integrity and strong attention to detail are crucial for this role with a high degree of professionalism.
    • Strong work ethic and ability to deal with confidential and sensitive material.
    • Decision-making, problem-solving, and strong analytical skills required.
    • Superior customer service, excellent verbal and written communication skills with the ability to engage professionally with all levels within the organization;
    • Exceptional attention to detail, self-motivated and ability to multi-task.