The Asylum-Seekers & Families (ASF) Coordinator will oversee and coordinate IRC's daily activities and services for asylum seeking families and individuals in Arizona. They will remain in close communication with IRC staff in both Phoenix and Tucson and with other involved entities to ensure strong collaboration and coordination and to minimize duplication and overlap. They will stay fully informed of all developments related to asylum seeker patterns across the state and represent IRC in interagency discussions and efforts. They will further design, develop and grow IRC's services for asylum seekers in Arizona and lead the development of human and financial resources to sustain the program for the future.
- University degree, ideally in a social work, immigration or international related field of study.
- Five or more years of related professional experience; preferably with a non-profit or social service organization.
- At least three years of experience in program management.
- At least three years of experience in staff supervision.
- Demonstrated understanding of fiscal management and reporting.
- Excellent verbal and written communication skills and the ability to communicate with limited-English speakers in a multi-cultural environment.
- Self-starter with excellent problem-solving skills and experience working in a multi-cultural, fast-paced, rapidly changing working environment.
- Proven ability to contribute both independently and as a key team member.
- Follow strict guidelines of client confidentiality.
- Advanced computer skills including word processing, database systems, desktop publishing, and PowerPoint. Strong command of excel and budget management preferred.
- Access to reliable transportation for regular travel throughout the service delivery area.
- Fluency in spoken and written Spanish and English required.
Working Environment: Standard office work environment, with travel between Phoenix and Tucson offices and throughout the service delivery area.
- Stay informed on immigration and asylum issues nationally and in the State of Arizona;
- Maintain and develop key partnerships with community organizations, service providers, government entities, and faith-based groups;
- Act as point of contact for all volunteer and donation requests for and from external partners;
- Provide trainings for IRC volunteers and for external partners or community organizations as needed;
- Act as point person with IRC staff for all short-term emergency response needs;
- Coordinate in-kind donation drives with IRC staff and volunteer groups;
- Maintain and report program data to appropriate funding sources;
- Generate and manage financial resources to provide services for asylum seekers;
- Develop a comprehensive list of resources to support the complex needs of asylum seekers;
- Conduct outreach activities and create referral processes to support long-term case management programs (Survivors of Torture, Asylum Seeking Families, Victim Advocate);
- Supervise interns and volunteers as assigned.
Key Working Relationships:
Position Reports to: Executive Director Position directly supervises: Interns, volunteers involved with asylum seeker services Other Internal and/or external contacts:
Internal: Work in tandem with Development Team for resource development, volunteer recruitment and on-boarding, donation requests, management and distribution, communication efforts; work also with the Health and Wellness Manager/Team for program development and client coordination.
External: Partner organizations and community entities also involved in asylum seeker services.