Summary

The Director, International HR is responsible for the oversight of all international HR matters, including recruiting and general HR operations. The Director will oversee a team of regional HR Officers, who collectively will work with regional HR teams to support HR operations in each field office. In this position, the Director will assist in developing and implementing international HR strategy, including policies & procedures, recruiting, benefits, and compensation.

Description

​​​​​​​Project HOPE is an international NGO of engaged employees and volunteers who work in more than 25 countries, responding to the world’s most pressing global health challenges. Throughout our 60-year legacy, Project HOPE has treated millions of patients and provided more than $3 billion worth of medicines to local health care organizations around the world. We have helped build hundreds of health programs from the ground up and responded to humanitarian crises worldwide. 

Code of Conduct

It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment.  Together we can reinforce a culture of respect, integrity, accountability, and transparency

POSITION SUMMARY:

The Director, International HR is responsible for the oversight of all international HR matters, including recruiting and general HR operations. The Director will oversee a team of regional HR Officers, who collectively will work with regional HR teams to support HR operations in each field office.  In this position, the Director will assist in developing and implementing international HR strategy, including policies & procedures, recruiting, benefits, and compensation.

 

PRINCIPAL RESPONSIBILITIES:

  • Collaborate with Sr. Director, Global HR to provide oversight of HR operations within each region, in collaboration with the country HR staff.
  • Proactively engage and provide consultative guidance to international staff at all levels while serving as subject matter expert on best practices and issues related to Expatriate and local national staff.
  • Partner with country level staff to improve HR service delivery and applicable HR practices to address country-specific HR concerns and challenges. Will include oversight of field office handbooks, compensation and other related business concerns to ensure compliance with local labor laws and Project HOPE business operations.
  • Develop and recommend improvements to international HR policies, programs and procedures to improve effectiveness of HR and operations.
  • In collaboration with Regional HR Officers, manage international recruitment for proposals and program positions.
  • Management and cultivation of strategic consultant database to allow for quick engagements of technical resources.
  • Partner with Global Health on HR components of strategy to ensure successful implementation.
  • Collaborate with Sr. HR Specialist, Compensation & Benefits to update, develop, and provide input on international benefits, including R&R Policy, Danger/Hazard Pay, etc.
  • Collaborate with the Legal & Compliance team to ensure proper hiring mechanisms are in place for Expat and local national staff.
  • Other duties as requested.

 

MINIMUM QUALIFICATIONS:

  • Minimum 10 years of progressive HR experience, supporting international operations; prior experience supporting international emergency response efforts is a plus.
  • Bachelor’s degree or equivalent in Human Resources or relevant field.
  • Successful track record as an HR business partner with an international development organization, across multiple field offices. Prior experience working in a country office is preferred.
  • Experience and competency in HRIS required; proficiency with Microsoft Office products is required. SmartSheet & SharePoint experience is a plus.
  • Excellent verbal/written communication and interpersonal skills.
  • Ability to manage deadlines, work independently, prioritize workload and multi-task in fast-paced environment.
  • Proven experience managing and leading staff along with the ability to manage and interact with staff at all levels in a professional and team focused environment.
  • Fluent in English and 2nd language, required; preference for Spanish, French or Portuguese.

 

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: 

  • While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment.
  • Must be able to communicate in verbal and written form and must be able to travel internationally.
  • Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.”

Work environment:

  • Typical office environment with exposure to a minimal noise level.
  • Travel for extended periods may be by air and/or other modes of transportation.
  • While international travel is not a regular part of every job, programmatic needs may require it intermittently.
  • Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.”