We are seeking a mid-level professional in Indonesia (other locations in South East Asia may be considered) to serve as Program Manager, South East Asia. The Program Manager will be responsible for managing and executing social compliance programs for the manufacturing sector, including supporting the FLA’s global factory assessment cycle, company accreditation evaluations, and living wage research and projects.



The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers’ rights and to improve working conditions worldwide by promoting adherence to international labor standards. The FLA is headquartered in Washington, D.C., and has offices in Switzerland, Turkey, and Côte d’ Ivoire. For more information, visit  



We are seeking a mid-level professional in Indonesia (other locations in South East Asia may be considered) to serve as Program Manager, South East Asia.  

The Program Manager will be responsible for managing and executing social compliance programs for the manufacturing sector, including supporting the FLA’s global factory assessment cycle, company accreditation evaluations, and living wage research and projects. This individual will also be responsible for managing complaints relating to workers’ rights and working conditions at factories or farms supplying to FLA member companies, as part of FLA’s Fair Labor Investigations program. This full-time remote position reports to the Acting Director, Social Compliance-Accreditation with contributions from the Senior Advisor, Fair Labor Investigations.  



Southeast Asia Regional Responsibilities (40%)  

  • Contributes to the FLA’s global factory assessment cycle by managing relationships with assessors in the Eastern Hemisphere and reviewing Sustainable Compliance Initiative (SCI) findings reports. 
  • Supports the FLA’s living wage pilot project implementation in Vietnam and contributes to stakeholder engagement, trainings, and presentations on FLA’s living wage work within the Eastern Hemisphere. 
  • Leads and supports accreditation evaluation activities, including conducting field observations of audits and trainings, reviewing annual evaluations and providing feedback to companies, and supporting headquarter assessments for companies in the Eastern Hemisphere. 

Fair Labor Investigations Responsibilities (40%) 

  • Leads management in the region concerning the Fair Labor Investigations process, including  Third Party Complaints and brand-commissioned investigations, with respect to the initiation, investigation, reporting, and implementation phases of those investigations.   
  • Oversees engagement with parties to the investigations, including complainants (trade unions, civil society organizations, individual or groups of workers, etc.), FLA member companies, and independent investigators (and with suppliers in conjunction with FLA member companies). 
  • Monitors compliance with all relevant FLA policies and procedures throughout the investigation process, consistent with ensuring adherence to FLA Code and Compliance Benchmarks. 
  • Engages with civil society organizations, trade unions, business organizations, and other interested parties in the region concerning the Fair Labor Investigations process, including thorough training on utilization of the process to address workers’ rights and working conditions in factory and farms supplying FLA members.  

Civil Society Engagement (20%)  

  • Fosters and maintains dialogue with local, national, and regional stakeholders with support from Senior Director, CSO Engagement. 
  • Engages with a wide range of stakeholders, working on issues and sectors within which FLA operates.  (including NGOs, unions, business organizations, and relevant government agencies)  
  • Develops and maintains a list of CSOs in the region. 
  • Represents FLA at meetings, roundtables, dialogues, and conferences in the region. 
  • Organizes and facilitates stakeholder events, company meetings, and other outreach and engagement programs.  
  • Undertakes research activities, including interviewing stakeholders, undertake desktop research, and write issue brief, as and when needed.  
  • Supports and coordinates accreditation evaluation activities on civil society engagement within the region, including conducting interviews with stakeholders to verify member company engagement. 



  • A minimum of seven years’ relevant work experience in the field of corporate social responsibility, social compliance, factory auditing and investigations, civil society engagement on labor or worker rights issues, with expertise on labor codes in South East Asian countries. 
  • Fieldwork experience in apparel, footwear, and manufacturing supply chains.  
  • Excellent communication skills to communicate with various stakeholders and constituents. 
  • Strong critical thinking, reporting, presentation, training, and facilitation skills; strong organizational skills; attention to detail. 
  • Strong experience with and knowledge of labor standards, migrant labor, forced labor and/or responsible recruitment is highly desirable. 
  • Ability to thrive under tight deadlines. 
  • Willingness to travel to remote locations. 
  • Consistent and timely responses to phone and email inquiries. 
  • Fluency in English and Bahasa, orally and written. Other language skills for countries in South or South East Asia, ideal. 
  • Strong computer skills and familiarity with office software, such as word, Excel, PowerPoint, etc. 
  • Experience managing large-scale projects; a well-developed network of valuable contacts in the sustainability field is highly desirable. 


The FLA is an equal employment opportunity employer and considers all applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression and any other characteristic protected by federal, state, or local laws.