Summary

The Regional Human Resources Business Partner works closely with the Global HR Office in Baltimore and with Country Leadership Team/s to support the achievement of organizational mission, goals, and objectives through the development, implementation, and management of activities to deliver HR capacity and infrastructure across country office/projects represented in the region.

Description

Recruiting

  • Work closely with the Talent Acquisition Team with regards to managing and overseeing recruiting activities for senior management positions, regional staff or third country nationals:
    • Job Description writing and leveling – in conjunction with Compensation Manager
    • Salary determination for new hires – in conjunction with Compensation Manager
    • Recruiting in assigned countries if a backup is required for the local HR Manager
  • Act as a partner to the organization by understanding the recruiting and interviewing process; counseling managers on candidate selection.
  • Promote and support the organization’s diversity efforts.

General Support and Employee Relations

  • Travels internationally to conduct HR reviews across country portfolio, and monitors follow up actions for any findings.
  • Manages internal and legal review of country employee manuals at least every two years.
  • Develops communications plan for any benefits or policy changes, in coordination with country HR and Country Director.
  • Manages onboarding process for expatriates and third country nationals in the region, including orientation to Jhpiego’s International Assignment Policies and benefits
  • Manage and maintain HR compliance with regards to:
    • Personnel records – conduct audits
    • Assist with immigration for TCN’s and Expats (very infrequent)
    • Work eligibility visas
    • Applications process
  • Assist with the development and implementation of HR policies, guidelines and procedures
  • Contributes to the overall HR organizational effort by assisting other HR Partners and HR teams as necessary to support a high performing human resource work team
  • Understand and guide conversations surrounding country laws with guidance of legal experts when needed
  • Ensure legal compliance by supporting the country HR representative in monitoring and implementing applicable human resource requirements;
  • Provides guidance and recommendations to country office HR on employee issues, including those that may involve grievances or litigation.
  • Make sure country HR representative conducts exit interviews tracks trends and makes recommendations to country management by analyzing the country exit interview data.

Compensation & Benefits

  • Performs compensation reviews every two years in coordination with GHR Compensation Manager, country office HR and Country Director, reviewing all staff salaries for market and internal equity.
  • Ensures benefits are compliant with local law and within Jhpiego policies
  • Act as a partner to the country teams by assisting managers and the compensation manager in updating job requirements and job descriptions for positions in the countries they support
  • Maintain the organization’s pay philosophy by exhibiting a working understanding of how pay is derived; explaining and training on pay basics; assist in preparing pay budgets (if necessary); review individual pay actions such as merit increases, promotions and reclasses; recommending, planning, and assisting with implementing pay structure revisions.
  • Reviews any benefits invoices for expats and TCNs for policy compliance (housing, education, etc)
  • Works with country finance team to review any documentation regarding tax exemptions
  • Advises recruiters on taxation requirements for expats & TCNs before hire
  • Keeps TCN benefits tracker updated for all TCNs in portfolio

Performance Management

  • Ensure planning, monitoring, and appraisal of employee work results by:
    • Training managers to coach and discipline employees
  • Conduct mini training sessions to coach and support supervisors on managing performance in the workplace.
  • Support the Continuous Performance management initiatives

Strategic Partnering

  • Act as a strategic partner to the organization by understanding mission, vision, values and organizational direction, goals and objectives. Facilitate strategic meetings and provide advice to assigned country leadership.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Meets frequently with country HR representatives, keeping a tracker of all activities
  • Provides orientation for new HR staff in country offices
  • Support regional staff as an HR Partner and/or mentor/train/coach HR staff, as assigned.
  • Communicate organizational changes and assists managers and employees, as needed.
  • Develop monthly/quarterly metrics to strategically manage staff turnover.
  • Approve all termination calculation sheets for staff in region, ensuring compliant end-of-service payments
  • Works with country HR and Chief HR & Admin Officer to review any litigation documents and prepare responses. Tracks progress of all cases in legal tracker.
  • Requests approval from Chief HR & Admin Officer for any involuntary terminations, and for staffing plans for any reductions-in-force