CVT is looking for a vendor who is well-grounded telemental/telebehavioral health platforms as well as in the humanitarian context in which we work. The key deliverable of this RFP is to provide recommendations and guidance on how CVT can deliver its services safely and effectively using available tele-health technologies in its international (non-US) site locations which include both urban and refugee camp settings. The selected vendor is expected to collaborate with a key clinical and administrative points of contact in each project to identifying where/how adaptations may be feasible. The vendor should be able to support the creation of structures and processes that would lead to discovering practical ways to implement telemental / telebehavioral health systems within our humanitarian contexts. The vendor should also be able to develop policies and procedures specific to delivery of telemental health services.
The CVT anticipates needs for tele-health capabilities for the following categories. All telehealth systems proposed, comprised of policies, procedures, technology, training, clinical and administrative management, product cost estimates and oversight functions must adhere to standards as dictated by HIPAA and HITECH legislation. Multiple modalities may be required for each of the following categories, based on local context and capacities. A full list of CVT sites, services, and operational parameters is found below in Annex A.
• Tele-counseling sessions – individual and group
• Client stabilization and crisis management
• Tele-psychological first aid
• Remote group information-sharing sessions
• Tele-staff care – individual and group
• Tele-supervision – individual and group